Q: What is your return policy?

A: All of our 100% Arabica coffee is guaranteed for freshness and premium quality. If you are not completely satisfied with your order, just phone or email our customer service department for return and refund instructions.

Q: Can I purchase Midwest Coffee Traders Coffee in smaller-sized packages?

A: Currently, our premium specialty coffees are sold in bulk through our retail coffee shops in the Des Moines, Iowa, area. Our plans for expansion include sale of our coffee in independent retail groceries and specialty food stores as well.

Q: How should I store my Midwest Coffee Traders Coffee?

A: Our bulk whole-bean coffee is delivered to our customers in gas-vented valve bags to allow gases to escape, but keep air and other odors from penetrating the bag. If you grind your coffee beans as you brew, and reseal the top of your bag so that it is tightly closed, you will be able to retain maximum freshness for 4-6 weeks. Whole-bean or ground coffee should NEVER be stored in a refrigerator or freezer, due to the possibility of cross-contamination from other foods, which will adversely affect the flavor of our coffee.

Q: What is normal delivery time after placing my order?

A: Because we are a small-scale batch roaster, we are normally able to respond and fresh roast your individual order within 2-4 days of order receipt. Normal UPS Ground delivery once we have shipped your order is 2-5 days from our Roastery in Des Moines, Iowa.

Q: What makes Midwest Coffee Traders Coffee better than other national or regional brands?

A: We've been running successful and profitable retail coffee shops since 1991, so we clearly understand what's important to coffee lovers around the country. Our venture into roasting our own blends of premium specialty coffee was a natural evolution. Our signature blends will help you build a very loyal customer base and a steady stream of repeat customers. We hope to share our success with you and let us help you grow your business along the way.